Effective Date: August 19, 2026
Veloria ("Veloria," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our online store.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect information necessary to provide our services, including:
- Name and contact information
- Billing and shipping address
- Email address and telephone number
- Order and transaction information
- Product selections and customization information
- Information you voluntarily provide when contacting customer support
- Technical information related to website usage, such as browser and device information
2. How We Use Information
We may use collected information to:
- Process and fulfill orders
- Prepare customized products according to customer selections
- Process payments through our payment service providers
- Ship orders and provide order-related communications
- Respond to customer service requests
- Handle returns, refunds, replacements, or other order issues
- Improve our website, products, and customer experience
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal requirements
3. Payment Information
Payments may be processed through third-party payment service providers. Veloria does not intentionally store complete payment card information on its own systems. Payment information is handled according to the applicable privacy and security practices of the payment provider.
4. Sharing Information
We may share necessary information with service providers that help us operate our business, including payment processors, fulfillment partners, shipping carriers, website service providers, and other vendors providing services on our behalf.
We do not sell customers' personal information for unrelated third-party marketing purposes.
5. Cookies and Similar Technologies
Our website and service providers may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and provide a better shopping experience.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Third-Party Services
Our website may use third-party services for payments, analytics, website functionality, advertising, or shipping. These providers may process information according to their own privacy policies.
8. Children's Privacy
Our website is not intended to knowingly collect personal information from children under the age required by applicable law without appropriate consent.
9. Your Choices
You may contact us to ask about personal information associated with your orders or customer service interactions, subject to applicable legal requirements and reasonable verification procedures.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or legal requirements. Any updated version will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Veloria
920 Anahuac Ave
Fort Worth, TX 76114
United States
Email: karlarolling726@gmail.com
Phone: (919) 229-3464